SAM Managed Service

Keep your finger on the pulse

The latest news and industry insights that could have an impact on your business

Careless talk: undermining your software vendor negotiations

We know that getting into negotiations with vendors is a daunting process. There are many facets to consider, from having clarity on product requirement through to having a market view of what commercial pricing you should be able to achieve with the vendor. Being confident in your commercial situation is a must, yet it can […]

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Is your SAM program doomed to failure?

If your organization is – or is considering – investing in a Software Asset Management program, then there is a strong chance that you’ve either already paid for, or are about to buy, a SAM tool.  It has become the default position for most organizations around the world: “in order to do SAM, you need […]

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Beware the guard dog

Why having a proactive Software Asset Management program could be your most effective form of audit defense While the debate about the actual volume of software audits performed by vendors continues (for what it’s worth, my ten-second take:  some are down, some are up, some are designed to push you to the cloud, some are […]

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Notes from the ITAM Review USA conference

I recently had the pleasure of attending The ITAM Review USA conference in sunny Florida. It was a great opportunity to meet with both experienced and first-time SAM managers from many organizations across North America as well as to network with industry peers. There were also plenty of interesting presentations and discussions around the state […]

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Why Gartner’s SAM model is wrong

Matt Fisher, Chief Commercial Officer at Livingstone, explores what the next Gartner model for SAM might look like Back in 2015, in a much-needed effort to bring an element of standardization to SAM processes and tools, Gartner analyst Hank Marquis created the ‘Six critical activities of Software Asset Management’. The six activities outlined were: Discovery: […]

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Before you buy that SAM tool…

Five things to consider first Matt Fisher, Chief Commercial Officer, Livingstone Tech Twelve months ago, my colleague Hugh Skingley worked with the good folks over at ITAM Review to highlight “15 hidden costs” that should make SAM and ITAM managers wary before diving into the deep end with a SAM tool. Many, if not all, […]

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Why your RFI/RFPs are leading you to make bad SAM tool decisions

Three common mistakes that lead to frustration & failure By Matt Fisher, Chief Commercial Officer SAM tools often get a bad rap. While it is normal for anyone embarking on a program to better discover and manage their software consumption to initially create and issue an RFI to a number of SAM tools providers (possibly […]

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A three-step, risk-based approach to team building

A Three-step, Risk-based Approach To Team Building First published on The ITAM Review on March 13th, 2018 This article is the third of a four part series by Martin Thompson of ITAM Review and  Hugh Skingley of Livingstone. The series explores Building the Business Case for SAM Managed Services.  Part One – Explores cost considerations for technology implementation  Part Two – Why people use […]

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Software Asset Management (SAM) Partner Selection

Questions to consider when selecting a Software Asset Management (SAM) Partner This blog post is the second of a two-part series on the ‘Key Questions You Should Consider When Selecting a SAM Partner’.  Achieving Key Outcomes from Software Asset Management (SAM) Questions to consider when selecting a Software Asset Management (SAM) Partner  Part one, ‘Achieving Key Outcomes from […]

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Achieving Key Outcomes from Software Asset Management (SAM)

Achieving Key Outcomes from Software Asset Management (SAM) This blog post is the first of a two-part series on the ‘Key Questions You Should Consider When Selecting a SAM partner’.  Achieving Key Outcomes from Software Asset Management (SAM) Questions to consider when selecting a Software Asset Management (SAM) Partner  Identifying and understanding the different types of Software […]

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