We are here to help you deliver your IT Asset Management program, unlocking the full potential of your chosen SAM, license management or inventory reporting tools. Trustworthy Data is a vital requirement for ITAM, configuring, administering and managing tools however, is not always the best use of time for professionals who are trying to focus on working with their organizations to drive the outcomes of ITAM. Equally, those individuals who have tools as part of their ever growing list of responsibilities simply do not have the time or skills to manage them.
Livingstone provides cost-effective services to support the management of your SAM related tools. Our service catalogue supports the entire tool lifecycle from ensuring that you choose the most appropriate platform for your organization, to automating key functions and reports. Our team of tooling experts will help you get the most out of your existing technology platform, providing skills and experience to optimize your tool functionality and deliver the maximum value from your tool investment.
For many ITAM programmes, success is dependent on a number of key factors, one of which is the ability of their tool to deliver the requisite level of trustworthy data. Individuals can spend many frustrating months or even years trying to get their tools to generate meaningful reports.
It is critical that the ITAM tool has been deployed, configured and integrated correctly to achieve trustworthy data for the systems and publishers on which it is focused. Livingstone provides services to deliver a state assessment of the tools and provide the client with a remediation plan to attain delivery of trustworthy data as quickly as possible.
The Health Check service helps you:
Livingstone can provide you with the tool expertise to remediate any technical and operational issues that may exist with your tools.
Picking a tool that will support the trustworthy data delivery of your ITAM strategy is critical to overall success.
By understanding your ITAM tooling needs and understanding the capabilities and constraints of the market leading products, appropriate choices can be made.
Technical capabilities in areas such as discovery, cloud, contract management, automation and process workflow all have varying relevance across different organizations.
Livingstone can provide independent and impartial advice when selecting your ITAM tools. As a trusted advisor to many organizations, Livingstone helps clients make the choices that are right for them to meet their specific needs.
Getting your trustworthy data architecture right is critical to ITAM success. You need to ensure your new tooling is designed and implemented to meet the complexity and integration challenges in your organization. Over 40% of IT projects fail to deliver original stated objectives because enough thought and planning was not conducted during the design and implementation stages of the process.
Once your tool has been deployed, we are able to offer a range of management and administrative services that keep your chosen platform running optimally and reporting accurately. These services can be tailored to your scope and support needs.
Our services include…
As an accredited partner of many of today’s leading ITAM Tooling providers, we are able to provide their platforms as a hosted service, delivered by our team of qualified support staff.
Allowing us to implement solutions more quickly, our hosting service removes much of the tool management overheads for customers and provides them access to the latest software versions and capabilities of the tools routinely.
Our team of experts from around the world share their views and practical advice on the latest trends, issues and opportunities facing the IT industry and business in general.
Visit our webinars and events page for a complete listing of the live events and webinars where you can hear our industry leading experts discuss the latest trends and subjects, including a wide selection of on-demand sessions.
To access our latest services collateral, whitepapers and reports, click on the button below. Our Resources and Content page will have everything you need.
To request more information about this service, Livingstone Group or to arrange speaking to one of our experts, please click on the button below. Complete your details and we will be in touch shortly.