ITAM Process & Policy Advisory Service

How in control of your organization’s IT assets are you?

The growing importance of having effective IT asset governance cannot be underestimated. Many organizations don’t have robust ITAM processes and policies in place, resulting in expenditure that could be avoided, increased risk from non-compliance and an inability to achieve optimal commercial terms in their software and cloud contract negotiations.

Good policy and process delivers benefits across an organization, driving commercial, operational and technical governance and outcomes. Integrating ITAM policy and process through organizational workflows enhances overall IT governance management systems and can ensure that commercial outcomes are quickly realized.

Typical areas for assessment

  • Request Management
  • Joiners, Movers & Leavers
  • Licensing/cloud Requisition & Procurement Processes
  • Lifecycle Management
  • Change Management
  • Rationalization & Optimization
  • Cost & Budget Management (inc. reclaim, allocation & cross-charge)
  • Compliance & Audit
  • Cloud Consumption & Management

Service Deliverables

Our clients receive a detailed report covering pre-defined processes and policies.  For each process/policy we use RACI methodology to map all the activities and decision-making procedures currently undertaken and the people and/or roles involved. We will show who is currently Responsible, Accountable, Consulted and Informed for each process stage. Examples of processes we are frequently asked to map and assess include…

  • Business case sign off & approvals
  • Licensing requisition & procurement processes
  • Change management processes
  • Lifecycle management (inc. reclaim, allocation & cross-charge)
  • Compliance management & calculations
  • Third party provider processes & controls

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