Livingstone Success Story

Home Retail Group – Value Driven Software Asset Management

Service Highlights

SAM managed service is helping to keep Home Retail Group’s house in order.

  • Given the customers limited internal capacity, and the ever expanding number of software vendors being added to their portfolio, the scale of risks the business faces is constantly changing.
  • The customer needed to ensure the firm is protected from the potentially punitive commercial risks that vendor audits attempt to enforce upon end clients.
  • They wanted to ensure that the chosen provider could meet their exacting requirements, not only from the SAM perspective but from the point of view of security as well.

Major Wins

  • Livingstone has enabled the customer to re-validate the size of their maintenance contracts.
  • Assistance with vendor negotiations has reduced renewal and maintenance costs, helped HRG to plan for potential future costs in line with vendor roadmapping and forecasting.
  • Allows team to focus on more strategic and commercial decision making, knowing they are doing this on the basis of trusted and comprehensive reporting and data.

Reduced renewal and maintenance costs

Next Steps

  • The customer is constantly evolving and with it the SAM business function. The relationship with Livingstone is also developing, as they learn from each other, and share a joint vision to consistently deliver a value driven approach to the business of Software Asset Management.

Livingstone’s live customer portal

Take control of your Microsoft spend on-premises, in the cloud and in-between

Whether it’s in the form of on-premise software, Office365, Azure infrastructure or Microsoft applications hosted on third-party cloud platforms, you spend a lot of money on Microsoft. To make sure that’s money well-spent and that the organization is not exposed to unacceptable costs and risks, Luce gives you both visibility of your entire Microsoft estate AND recommendations on how to optimize spend.

Request a demo